Terms & Condition

Passenger: 

1.Purpose-

            The purpose of this agreement is to state the relationship between Campus Car, LLC and its clients who will be requesting and participating in rides provided by independent contractors.

2.Assumption of Risk-

            As a user of Campus Car, LLC’s services, one recognizes they may be subject to unforeseen risks. One knows that Campus Car will not be held liable for any risks out of our control. One also agrees that Campus Car will do everything in its power to minimize these risks in regards to our customers. Customers realize and agree to enter the vehicle they have requested based on the license plate and driver photo matching the vehicle that arrives. Campus Car, LLC does not hold any liability if a customer enters a vehicle when they failed to match the license plate number and driver photo provided on the application with the car they decide to enter.

3.Electronic Information-

            As a user, one agrees to submit information necessary to request a ride. Such information may include items such as credit card information, debit card        information, address, email, cell phone, and location status. One recognizes Campus Car, LLC may use this information as they wish in regards to contacting the customer and locating the customer when requesting a ride, during a ride, and after a ride has been completed. One agrees that Campus Car, LLC may contact them at any point through any means of communication the customer provides in regards to the service of the business, marketing material, and trip records. You agree to not provide user content that is defamatory, libelous, hateful, violent, obscene, pornographic, unlawful, or otherwise offensive, as determined by Campus Car in its sole discretion, whether or not the law may protect such material. Campus Car may, but shall not be obligated to, review, monitor, or remove user content, at Campus Car's sole discretion and at any time and for any reason, without notice to you.

4.Fees-

            One agrees that the payment method on file, whether a debit or credit card, may be charged when a ride fee or other applicable fees are used in regards to the services Campus Car, LLC provides. Such fees may include, but are not limited to, a ride fee, service fee, special event fee, cancellation fee, cleaning fee, and usage fee. One recognizes that these fees, if applicable, will be charged to the credit or debit card on file through the customer’s user account. Applicable charges will be seen on the user’s credit or debit card within a reasonable amount of time. The user agrees that charges such as a cleaning fee may be charged up to $250 to their form of payment on file if a member of the Campus Car, LLC management team determines that an extraordinary circumstance has occurred during a ride. Extraordinary circumstances may include vomiting, urinating, bleeding, spilling food/drink, and/or destroying of items in the car while entering, during, or exiting a ride. All fees and charges are non-refundable. Payment disputes may be brought to the attention of a member of Campus Car, LLC management. Campus Car, LLC will do everything in its power to provide proof of damage and cost of the repair or cleaning.

5.Arbitration-

            One agrees that Campus Car, LLC will do everything in its power to relieve customer grievances before having a legal third party involved.  The customer agrees that legal action against Campus Car, LLC may not come in the form of a jury trial or class action lawsuit. The customer who has a grievance against Campus Car, LLC must bring the matter to the attention of a member of Campus Car, LLC’s management team before taking or beginning any legal action. If the management team is not able to solve such grievance, the customer may seek legal action against Campus Car, LLC in the form of arbitration by a third party in accordance to the rules and regulations set forth by the American Arbitrator’s Association.

6.Third Party Services-

            One agrees that Campus Car, LLC may use the services of third party for financial business, inspections, legality, business reviews, or any other business purpose. The customer acknowledges that their personal information provided to Campus Car, LLC might be used within business dealings with these third parties for business purposes only. The customer also agrees that their information, by law, may be given to a third party law enforcement agency upon the request by a law enforcement agency.

7.Breach of Access-

            One recognizes that their access to Campus Car, LLC’s application network is a privilege that may be revoked. Customers agree to being rated by the drivers and making sure the customer’s behavior is respectful and tolerable. If such customer rises below a particular rating, their ability to request a ride through the Campus Car, LLC application network may be revoked for a period of time or permanently. Such action may be taken if the customer is repeatedly aggressive, belligerent, or physically/verbally violent towards any member acting as a representative of Campus Car, LLC.  In extreme cases, customer’s privilege to use the Campus Car, LLC application network will be revoked immediately. Customers understand that revocation of their use of Campus Car LLC’s application network is only done in the best interest of Campus Car, LLC, its customers, its representatives, and its independent contractors. You may not assign or otherwise transfer your account to any other person or entity. You agree to comply with all applicable laws when accessing or using the services, and you may only access or use the services for lawful purposes (e.g., no transport of unlawful or hazardous materials). You may not in your access or use of the services cause nuisance, annoyance, inconvenience, or property damage, whether to the Third Party Provider or any other party. In certain instances you may be asked to provide proof of identity to access or use the services, and you agree that you may be denied access to or use of the Services if you refuse to provide proof of identity.

 

8.Unique Aspects-

            Customers understand and agree to the unique business model of Campus Car, LLC by requesting a ride at Point A and the driver ending the ride at Point B, within a specific boundary. Layovers, errands, quick stops, or adding passengers will constitute the end of a ride, and passengers will have to request another driver. Customers also understand and accept that they will only be able to request a ride beginning and ending within Campus Car, LLC’s boundary of service. This boundary will be made known to the customers and customers agree their ride may be cancelled or declined if one requests a ride that begins or ends outside of the boundary of service.

9.Promotions-

            Campus Car, at its sole discretion, may make available promotions with different features to any users or prospective users. These promotions, unless made to you, shall have no bearing whatsoever on your agreement or relationship with Campus Car. Campus Car reserves the right to withhold or deduct credits or benefits obtained through a promotion the event that Campus Car determines or believes that the redemption of the promotion or receipt of the credit or benefit was in error, fraudulent, illegal, or in violation of the applicable promotion terms or this agreement.

10.Disclaimer-

            The services are provided "as is" and "as available." Campus Car disclaims all representations and warranties, express, implied, or statutory, not expressly set out in these terms, including the implied warranties of merchantability, fitness for a particular purpose and non-infringement. In addition, Campus Car makes no representation, warranty, or guarantee regarding the reliability, timeliness, quality, suitability, or availability of the services or any services or goods requested through the use of the services, or that the services will be uninterrupted or error-free. Campus Car does not guarantee the quality, suitability, safety or ability of third party providers. You agree that the entire risk arising out of your use of the services, and any service or good requested in connection therewith, remains solely with you, to the maximum extent permitted under applicable law. Campus Car expressly disclaims any liability arising from the unauthorized use of your user account. Should    you suspect that any unauthorized party may be using your user account or you suspect any other breach of security, you agree to notify us immediately. Campus Car advises you to use the Campus Car platform with a data plan with unlimited or very high data usage limits, and Campus Car shall not responsible or liable for any fees, costs, or overage charges associated with any data plan you use to access the Campus Car software application system.

      11. Ownership-

            The services and all rights therein are and shall remain Campus Car's property or the property of Campus Car’s licensors. Neither these terms nor your use of the    services convey or grant to you any rights: (i) in or related to the services except for the limited license granted above; or (ii) to use or reference in any manner Campus Car's company names, logos, product and service names, trademarks or services marks or those of Campus Car's licensors.

 

      12. Restrictions-

            You may not: (i) remove any copyright, trademark or other proprietary notices from any portion of the services; (ii) reproduce, modify, prepare derivative works based   upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the services except as expressly permitted by Campus Car; (iii) decompile, reverse engineer or disassemble the services except as may be permitted by applicable law; (iv) link to, mirror or frame any portion of the services; (v) cause or launch any programs or   scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the Services or unduly burdening or hindering the operation and/or functionality of any aspect of the services; or (vi) attempt to gain unauthorized access to or impair any aspect of the services or its related systems or networks.

13.Privacy Policy-

            If it is brought to Campus Car, LLC ‘s attention that there has been a breach of information within our system, Campus Car LLC will report this breach in  accordance with Tennessee state law.

       14. Termination of Agreement-

            This Agreement is effective upon your creation of a user account. This agreement may be terminated: a) by user, without cause, upon seven (7) days’ prior written notice to Campus Car; or b) by either party immediately, without notice, upon the other party’s material breach of this agreement. For all other breaches of this agreement, you will be provided notice and an opportunity to cure the breach. If the breach is cured in a timely manner and to Campus Car’s satisfaction, this agreement will not be permanently terminated.

15. Severability and Standard Provisions-

            I agree that the laws of the state of Tennessee will govern any dispute that arises. Any litigation filed shall be filed within Knox County.  I further agree that if one provision in this document is overturned in a court of law, this contract is still valid. The overturned provision will be disregarded and the rest of the contract shall stand between the independent contractor and Campus Car, LLC. 

 

Driver:

1. Independent Contractor-

            I recognize that I am an independent contractor partnering with Campus Car, LLC. I understand Campus Car, LLC is in no way able to regulate my working schedule or how many hours I work as an independent contractor. I understand as an independent contractor for Campus Car, LLC I will provide my own vehicle. I understand what this means in regards to my relationship with the company.

2. Insurance-

            You agree to maintain during the term of this agreement on all vehicles operated by you under this agreement automobile liability insurance that provides protection against bodily injury and property damage to third parties at levels of coverage that satisfy the minimum requirements to operate a private passenger vehicle on the public roads within the boundary. This coverage must also include any no-fault coverage required by law in the boundary that may not be waived by an insured. You agree to provide Campus Car and its affiliates a copy of the insurance policy, policy declarations, and proof of insurance identification for the insurance policy. You must provide Campus Car with written notice of cancellation of any insurance policy required by Campus Car. Campus Car shall have no right to control your selection or maintenance of your policy. I understand Campus Car, LLC will carry business insurance that may cover me during Periods 1, 2, and 3. I fully understand this insurance policy and know what I am responsible for as an independent contractor.

3. Provision of Transportation-

            When the Driver App is active, user requests for Transportation Services may appear to you via the Driver App if you are available and in the vicinity of the user. If you accept a user’s request for Transportation Services, the Campus Car services will provide you with certain user information, including the user’s first name and pickup location. You will obtain the destination from the user, either in person upon pickup or from the Driver App if the user elects to enter such destination via Campus Car’s mobile application. You acknowledge and agree that once you have accepted a user’s request for Transportation Services, Campus Car’s mobile application may provide certain information about you to the User, including your first name, contact information, photo and location, and your vehicle’s make and license plate number. You shall not contact any users or use any user’s personal data for any reason other than for the purposes of fulfilling Transportation Services. As between Campus Car and you, you acknowledge and agree that: you shall be solely responsible for determining the most effective, efficient and safe manner to perform each instance of Transportation Services; and except for the Campus Car services, you shall provide all necessary equipment, tools and other materials, at your own expense, necessary to perform Transportation Services. You understand and agree that you have a legal obligation under the Americans with Disabilities Act and similar state laws to transport Users with Service Animals (as defined by applicable state and federal law), including guide dogs for the blind and visually impaired users, and there is no exception to this obligation for allergies or religious objections. Your knowing failure to transport a user with a Service Animal shall constitute a material breach. You agree that a “knowing failure” to comply with this legal obligation shall constitute either: (1) a denial of a ride where you state the denial was due to a Service Animal; or (2) there is more than one (1) instance in which a user or the companion of a user alleges that you cancelled or refused a ride on the basis of a Service Animal.

4. User Relationship-

            You acknowledge and agree that your provision of Transportation Services to users creates a direct business relationship between you and the user. Campus Car is not responsible or liable for the actions or inactions of a user in relation to you, your activities or your vehicle. You shall have the sole responsibility for any obligations or liabilities to users or third parties that arise from your provision of Transportation Services. You acknowledge and agree that you are solely responsible for taking such precautions as may be reasonable and proper (including maintaining adequate insurance that meets the requirements of all applicable laws including motor vehicle financial responsibility laws) regarding any acts or omissions of a user or third party. You acknowledge and agree that Campus Car may release your contact and/or insurance information to a user upon such user’s reasonable request. You acknowledge and agree that, unless specifically consented to by a user, you may not transport or allow inside your vehicle individuals other than a user and any individuals authorized by such user, during the performance of Transportation Services for such user. You acknowledge and agree that all users should be transported directly to their specified destination, as directed by the applicable user, without unauthorized interruption or unauthorized stops.

5. Company Relationship-

            You acknowledge and agree that Campus Car’s provision to you of the Driver App and the Campus Car services creates a direct business relationship between Campus Car and you. Campus Car does not, and shall not be deemed to, direct or control you generally or in your performance under this agreement specifically, including in connection with your provision of Transportation Services, your acts or omissions, or your operation and maintenance of your vehicle. You retain the sole right to determine when, where, and for how long you will utilize the Driver App or the Campus Car services. You retain the option, via the Driver App, to attempt to accept or to decline or ignore a user’s request for Transportation Services via the Campus Car services, or to cancel an accepted request for Transportation Services via the Driver App, subject to Campus Car’s then-current cancellation policies.

            You acknowledge and agree that you have complete discretion to provide services or otherwise engage in other business or employment activities. Campus Car retains the right to deactivate or otherwise restrict you from accessing or using the Driver App or the Campus Car services in the event of a violation or alleged violation of this agreement, your disparagement of Campus Car or any of its affiliates, your act or omission that causes harm to Campus Car or its affiliates’ brand, reputation or business as determined by Campus Car in its sole discretion. I agree to hold harmless Campus Car, LLC and its affiliates.

6. Driver Policies-

            As a driver for Campus Car, LLC I have read, agree to, and fully understand the rules stated on the paperwork entitled Campus Car Driver Policies. Per the terms of the document Campus Car Driver Policies, these terms are therefore incorporated into this document. I further understand that I am not to accept any street hails or conduct any cash payments inside of my vehicle.

7. Conduct-

            I understand that as a driver for Campus Car, LLC I am representing the company, the company’s clients, and myself. I understand that I must hold myself with the utmost integrity and will present my vehicle and myself in a professional manner.

8. Vehicle Use-

            I understand that Campus Car, LLC is not responsible for the vehicle I plan to use while driving as a Transportation Network Company driver. I will be using my own vehicle and am responsible for any and all maintenance, storage, and fees associated with this vehicle.

9. Age-

            I agree to the fact that I am over the age of 19, the minimum age allowed for Transportation Network Company in the state of Tennessee. I understand that proof of age will remain on file with Campus Car, LLC for the duration of my partnership with the company plus two years.

10. Law Adherence-

            I agree to the fact that I am expected to follow all traffic laws, municipal laws, and federal laws while acting as a driver for Campus Car, LLC. I understand any traffic infractions or ticket payments are my responsibility as a driver. I also understand I am subject to a criminal background check, sex offender registry search, and a Motor Vehicle Record search. A member of Campus Car, LLC management may pull these reports at any time. I understand that any minor violation, major violation, or change in criminal record could affect my association with Campus Car, LLC and shall be reported to a member of Campus Car, LLC management within 24 hours of the violation or change of criminal record.

11. Information-

            I understand that any personal information I give, whether for hiring purposes or while acting as a driver, is completely confidential. Campus Car, LLC will not disclose any personal information to any source outside of Campus Car, LLC or its business partners. I agree that any information I gain while working for Campus Car, LLC while engaged in a ride or acting as an independent contractor is the intellectual property of Campus Car, LLC and shall not be revealed to any outside source. I understand that all information gathered by Campus Car, LLC is legally required to be stored for a period of two years after my termination with the company before the information may be destroyed. I also agree that, by law, the company must send any information gathered by the Transportation Network Company to law enforcement, upon request by a law enforcement agency.

12. Confidentiality-

            Each drivrer acknowledges and agrees that in the performance of this agreement it may have access to or may be exposed to, directly or indirectly, confidential information of the other party. Confidential information includes Company Data, Driver IDs, User Information, and the transaction volume, marketing and business plans, business, financial, technical, operational and such other non-public information of each party (whether disclosed in writing or verbally) that such party designates as being proprietary or confidential or of which the other party should reasonably know that it should be treated as confidential.

13. Accident Procedures-

            I have read and agree to the procedures stated in Campus Car Accident Protocol. Per the terms of the document Campus Car Accident Protocol, these terms are therefore incorporated into this document. I understand there may be severe financial consequences if I do not strictly adhere to these procedures. I also agree that I may be released from conducting business with Campus Car, LLC and its business partners if these procedures are not followed correctly.

14. Client Interactions-

            I understand that Campus Car, LLC is not responsible for the behavior of its clients while in my personal vehicle. Extreme circumstances shall be documented and sent to the management team of Campus Car, LLC. In certain cases, payment may be available for extreme damage to the interior of the vehicle. This payment is not guaranteed nor should be expected with any incident. I understand no payment will be given to me from Campus Car, LLC without proper documentation of the incident.

15. Taxes-

            You acknowledge and agree that you are required to complete all tax registration obligations and calculate and remit all tax liabilities related to your provision of Transportation Services as required by applicable law; and provide Campus Car with all relevant tax information. You further acknowledge and agree that you are responsible for taxes on your own income arising from the performance of Transportation Services. Notwithstanding anything to the contrary in this agreement, Campus Car may in its reasonable discretion based on applicable tax and regulatory considerations, collect and remit taxes resulting from your provision of Transportation Services and/or provide any of the relevant tax information you have provided directly to the applicable governmental tax authorities on your behalf or otherwise.

16. No Service Guarantee-

            Campus Car and its affiliates do not guarantee the availability or uptime of the Campus Car services or driver app. You acknowledge and agree that the Campus Car services or driver app may be unavailable at any time and for any reason. Further, the Campus Car services or driver app may be subject to limitations, delays, and other problems inherent in the use of the Internet and electronic communications, and Campus Car and its affiliates are not responsible for any delays, delivery failures, or other damages, liabilities or losses resulting from such problems.

17. Non-Discrimination-

            Independent contractors for Campus Car, LLC shall not discriminate in relation to race, sex, religion, disability, or political affiliation. I understand this statement and agree to abide by the statement as an independent contractor with Campus Car, LLC. 

18. Driver Application Software-

            I understand that the use of the Campus Car Driver Application Software is strictly for use while performing duties for Campus Car, LLC. I also agree that a Campus Car, LLC member of management may revoke my login information at any time to restrict my ability to connect with passengers and clients.

19. Severability and Standard Provisions-

            I agree that the laws of the state of Tennessee will govern any dispute that arises. Any litigation filed shall be filed within Knox County.  I further agree that if one provision in this document is overturned in a court of law, this contract is still valid. The overturned provision will be disregarded and the rest of the contract shall stand between the independent contractor and Campus Car, LLC.